IT SUPPORT SERVICES < services < home

All companies require some form of Information Technology (IT) support. Especially if you have a high degree of office automation or dependency on your technology systems. RIATA Technologies can provide your company with the array of specialty support that all companies may need. They include:

  • Deskside Support: This on-site person is who your users will often refer to as the 'computer guy.' Very knowledgeable on most desktop issues and works well with your employees. We keep him trained and supported; you keep your users happy and productive.

  • Helpdesk: You need to have one number for your users to call for resolving all computer related issues. RIATA takes care of the rest. If the issue is not resolved over the phone, we escalate and take the appropriate action.

  • Break-and-Fix: Need a new CD drive? More memory? Monitor beginning to flicker? Call RIATA and let us send out our service technician that is A+ Certified and has many other manufacturer repair certifications.

  • Printer Repairs & Preventive Maintenance: We still live in a paper world but now it's full of color! Let our certified printer technicians take care of your printers. Everything you need to keep your printers working.

  • Warranty Services: RIATA Technologies can provide warranty repair services for the following brands:
      o Compaq
      o Cisco
      o Hewlett-Packard Printers
      o Lexmark

    Please see our statement on the Warranty Policies. (insert from VTN notes)


         all rights reservedcompany infocareerscontact us USA May 12, 2008